Simply put, "ComplainHero" is a place for Hong Kong consumers to complain about shops, restaurants and other commercial B2C service providers in Hong Kong.

​In the future, when consumers encounter any problems or undesirable places, they only need to simply remember Consumers no longer need to spend time looking for complaint channels for individual merchants, such as hotlines or emails, or waste time waiting for customer service staff over the phone. They can also avoid any embarrassments caused by complaining publicly on social platforms.

Don’t get us wrong that we are encouraging a culture of complaints. On the contrary, we want to promote the positive treatment of complaints. When consumers complain, they must provide suggestions for improvement before we accept the cases.

Our mission is to let merchants know their imperfections and improve on them.

According to our research, merchants do not actually resist complaints, but rather want to learn about the problems. They know that the more subtle the problem, the more it will affect the customer experience.

Unfortunately, more than 90% of consumers who intend to lodge complaints will be discouraged by fear of trouble and embarrassment. As a result, merchants miss the urgency and severity of the problems and therefore the chance to deal with them in a timely fashion.

The <ComplainHero> team wants to change this state and flip the percentage from above 90% percentage to below 10%, so that all merchants in Hong Kong can fully understand their problem areas and customer requirements in terms of quality and quantity, so that their operations are always at the best Level.

All Rights Reserved.

  • Facebook - Black Circle
  • Instagram - Black Circle
  • Twitter - Black Circle
  • LinkedIn - Black Circle
投訴21堂  投訴廿一堂  投訴3電訊  投訴3hk  投訴3hk電訊  投訴7-eleven  投訴7-11  投訴7-eleven便利店  投訴7-11便利店  投訴ASANA  投訴CSL  投訴CSL電訊  投訴Deliveroo  投訴Donki  投訴Don Don Donki  投訴激安殿堂  投訴Fusion超市  投訴Fusion超級市場  投訴Fusion  投訴H&M  投訴hktvmall  投訴KFC  投訴肯德基  投訴Miniso  投訴Mtr  投訴港鐵  投訴地鐵  投訴netvigator  投訴網上行  投訴Ok便利店  投訴OK  投訴 Circle K  投訴 Circle K便利店  投訴Pizza hut  投訴必勝客  投訴Pricerite  投訴實惠  投訴Taste  投訴Taste超市  投訴Taste超級市場  投訴Ubereats  投訴Food Panda  投訴中國移動  投訴中國移動香港  投訴一粥麵  投訴UNIQLO  投訴一田百貨  投訴一田  投訴中國銀行  投訴BOC  投訴Bank of China  投訴圓通  投訴圓通速遞  投訴圓通快遞  投訴YTO  投訴中通國際  投訴中通  投訴中通速遞  投訴中通快遞  投訴ZTO  投訴九巴  投訴九龍巴士  投訴KMB  投訴佳記茶餐廳  投訴佳記  投訴佳記餐廳  投訴元氣壽司  投訴元氣  投訴八方雲集  投訴匯豐銀行  投訴匯豐  投訴HSBC  投訴卓健醫療  投訴卓健  投訴卓健中心  投訴唐記包點  投訴唐記  投訴城巴  投訴Citybus  投訴大家樂  投訴大家樂快餐  投訴Cafe de Coral  投訴大快活  投訴大快活快餐  投訴fairwood  投訴美心  投訴美心快餐  投訴maximsmx  投訴maxims  投訴mx  投訴大食代  投訴Food Republic  投訴天仁茗茶  投訴太興茶餐廳  投訴太興  投訴太興餐廳  投訴Tai Hing  投訴家興超市  投訴家興  投訴家興超級市場  投訴屈臣氏  投訴watsons  投訴Aeon  投訴康業物業管理公司  投訴康業  投訴恆生銀行  投訴Hang Seng  投訴Hang Seng Bank  投訴惠康  投訴惠康超市  投訴惠康超級市場  投訴wellcome Supermarket  投訴wellcome  投訴意樂餐廳  投訴意樂  投訴Cafe de Itamomo  投訴Itamomo  投訴新巴  投訴New World First Bus  投訴NWFB  投訴歇腳亭  投訴Share Tea  投訴牛角  投訴百佳超市  投訴百佳超級市場  投訴百佳  投訴parknshop  投訴parknshop Supermarket  投訴盈健中心  投訴盈健醫療  投訴盈健  投訴稻香  投訴Tao heung  投訴稻香酒樓  投訴稻香茶樓  投訴翠河餐廳  投訴翠河茶餐廳  投訴翠河  投訴翡翠拉麵小籠包  投訴茶木  投訴茶木餐廳  投訴茶木茶餐廳  投訴Tea Wood  投訴舒適堡  投訴physical  投訴華潤堂  投訴CRcare  投訴萬寧  投訴mannings  投訴薩莉亞  投訴薩莉亞餐廳  投訴saizeriya  投訴譚仔雲南米線  投訴譚仔  投訴Tam jai  投訴運動家  投訴sportshouse  投訴金記冰室  投訴金記餐廳  投訴金記茶餐廳  投訴金滿庭  投訴金滿庭酒樓  投訴金滿庭茶樓  投訴電訊盈科  投訴PCCW  投訴香港電訊  投訴順豐  投訴順豐香港  投訴順豐快遞  投訴順豐速遞  投訴sf express  投訴領展  投訴link hk  投訴香港寬頻  投訴HKBN  投訴Hong Kong Broadband  投訴香港賽馬會  投訴賽馬會  投訴hkjc  投訴Hong Kong Jockey Club  投訴麥當勞  投訴麥記  投訴mcdonalds  投訴龍運巴士  投訴Long Win Bus   投訴LWB  投訴航空公司  投訴銀行  投訴餐廳  投訴茶餐廳  投訴茶樓  投訴酒樓  投訴快餐  投訴快餐店  投訴冰室  投訴食肆  投訴健身中心  投訴美容中心  投訴交通工具  投訴巴士  投訴的士  投訴小巴  投訴寬頻  投訴寬頻公司  投訴上網  投訴上網公司  投訴電話公司  投訴電訊公司  投訴電訊商  投訴電訊  投訴超級市場  投訴超市  投訴Supermarket  投訴個人護理店  投訴便利店  投訴百貨  投訴百貨公司  投訴速遞  投訴速遞公司  投訴快遞  投訴快遞公司  投訴醫療中心  投訴物業管理公司  投訴運動舖  投訴酒店  投訴舖頭  投訴商場    


香港 中環


投訴英雄 - 投訴絕吳怠慢 | 商戶點改善就靠你啦 | 對商戶有不滿就要講出嚟《投訴英雄》令投訴變得方便、輕鬆同有意義。喺呢度消費者可以投訴全港商戶。依家就入嚟投訴啦。

對商戶有不滿就要說出來 | 他們怎樣改善就看你了 | 現在就進來完善不順眼的地方